Waitlist Me alternative
The Waitlist Me alternative for more than restaurants
Waitlist Me is a long-standing waitlist app with excellent table management for restaurants. If you run several locations, serve customers outside the US and Canada, or take appointments as well as walk-ins, Queue Join may fit better. Here’s an honest comparison.
Facts about Waitlist Me checked on 19 October 2026
At a glance
Price to start
Queue Join
Free plan, then from $29 a month
Waitlist Me
Free plan without notifications, then from $34.99 a month for each location
Text messages
Queue Join
WhatsApp, RCS and SMS from one shared allowance
Waitlist Me
SMS or voice calls in the US and Canada; texts billed separately elsewhere
Best for
Queue Join
Shops, clinics, salons and other businesses with walk-ins and bookings
Waitlist Me
Restaurants that need tables and floorplans
Which one is right for you?
Choose Queue Join if…
- You run several locations and want them on one subscription
- You want WhatsApp and web push as well as SMS
- You want appointment booking by service, alongside walk-ins
- Your customers are outside the US and Canada
- You need GDPR consent records and customer data export
Choose Waitlist Me if…
- You run a restaurant and need tables, floorplans and server sections
- You want unlimited visits on every paid plan
- You use Clover or Square and want the waitlist linked to it
- You’re in the US or Canada and want voice-call notifications included
Queue Join and Waitlist Me, feature by feature
A tick means the feature is there; a dash means it’s there with limits. The numbers in brackets link to the Waitlist Me page each fact comes from. Rows we couldn’t confirm for Waitlist Me are left out rather than guessed.
| Feature | Queue Join | Waitlist Me |
|---|---|---|
| Getting started | ||
| Free plan | Available50 visits and 50 messages a month | Available with limitsFree, but it can’t send notifications[3] |
| Runs on phones and tablets you already have | Available | Available[7] |
| Several locations on one subscription | AvailableFrom Growth (3 locations) | Not availableEach location needs its own subscription[2] |
| Walk-ins and booking | ||
| Live status page for customers | Available | Available[4] |
| Appointment booking | Available | Available with limitsReservations and same-day reservations[1] |
| Self check-in kiosk | AvailableBusiness and above | AvailableEvery paid plan[1] |
| TV display | AvailableBusiness and above | AvailableA public waitlist page you can show on a screen[4] |
| Notifications | ||
| SMS | Available | AvailableIncluded in the US and Canada; texts billed separately elsewhere[2] |
Available | Available with limitsFor reservations only[2] | |
| Automated voice calls | AvailableAdd-on | AvailableUS and Canada[2] |
| Text messages included in the price | AvailableIncluded in every plan, from 50 a month | Available1,000 to 5,000 notifications a month, then 2¢ each[1] |
| Running the business | ||
| Analytics and reports | AvailableGrowth and above | AvailablePro and above[1] |
| Your own branding | Available | Available with limitsCustom kiosk and widget HTML on Platinum[1] |
| Data and developers | ||
| API | AvailableBusiness and above | Available with limitsPlatinum, for enterprise customers[1] |
| Data export | AvailableEach customer’s data on every plan; CSV reports from Growth | Available with limitsReports; phone numbers can’t be downloaded[2] |
| Customer-facing languages | English (UK and US) | English[6] |
Queue Join and Waitlist Me prices
Prices in US dollars, as each company publishes them. Waitlist Me’s prices are from its own website on 19 October 2026.
Queue Join
| Plan | Billed monthly | Billed yearly |
|---|---|---|
| Free1 location, 50 visits and 50 messages a month | $0 | $0/mo |
| Starter1 location, 250 visits and 550 messages a month | $29 | $23/mo |
| Growth3 locations, 1,000 visits and 1,650 messages a month | $69 | $55/mo |
| Business10 locations, 4,000 visits and 4,400 messages a month | $149 | $119/mo |
| Enterprise25 locations, unlimited visits and 11,000 messages a month | $399 | $319/mo |
Waitlist Me
| Plan | Billed monthly | Billed yearly |
|---|---|---|
| FreeAdd guests and same-day reservations; no notifications | $0 | $0/mo |
| PremiumPer location: 1,000 notifications a month, kiosk, public waitlist page | $34.99 | $27.99/mo |
| ProPer location: 2,500 notifications a month, tables, two-way texting, reports | $59.99 | $47.99/mo |
| PlatinumPer location: 5,000 notifications a month, floorplans, API for enterprise customers | $99.99 | $79.99/mo |
Like-for-like examples
Three locations
Waitlist Me
Three Premium subscriptions: $104.97 a month, or $83.97 billed yearly.
Queue Join
Growth: $69 a month, or $55 billed yearly, for up to 3 locations.
A business in the UK or EU
Waitlist Me
Texts outside the US and Canada are billed separately, and its privacy policy (last revised January 2021) doesn’t mention GDPR.
Queue Join
Starter includes 550 messages a month, wherever your customers are, with GDPR consent records built in.
Queue Join also bills in pounds and euros.
Where Queue Join is different
Several locations, one subscription
On Waitlist Me, every location needs its own subscription. Queue Join plans cover several locations on one account and one bill, with each location’s waitlist and team kept separate.
- Separate waitlists and QR codes for each location
- Branch managers see only their own locations
- One bill for the whole business
WhatsApp, web push and email, not only SMS
Waitlist Me notifies guests by text or, in the US and Canada, by automated call. Queue Join sends WhatsApp first and falls back to RCS or SMS, and adds free web push and email.
- WhatsApp first, then RCS or SMS automatically
- Free web push and email on every plan
- Automated voice calls as an add-on
Appointments by service, alongside walk-ins
Waitlist Me is built around restaurant reservations and tables. Queue Join takes walk-ins and appointments for the services you offer, on every plan, so salons, clinics and shops can run both from one screen.
- Customers book a service and time online
- Walk-ins and bookings on one calendar
- Automatic reminders before each appointment
Built for customers outside North America
Waitlist Me includes texts in the US and Canada and bills them separately elsewhere, and its privacy policy doesn’t mention GDPR. Queue Join is a UK company: messages are included wherever your customers are, and consent, export and erasure are built in.
- Prices in pounds, euros or dollars
- Marketing consent stored with the exact wording shown
- Customer data export and erasure on request
Switching from Waitlist Me
There’s nothing to import. Customers join by QR code, and each customer’s history builds up from their first visit.
- 1
Set up your locations
Add your locations, opening hours and any services you offer.
- 2
Print your QR codes
Download a QR code poster for each location and put it where customers queue or arrive.
- 3
Run both for a week
Keep Waitlist Me running while your team gets used to Queue Join, then cancel it once you’re happy.
Waitlist Me and Queue Join: common questions
Sources
Everything this page says about Waitlist Me comes from Waitlist Me’s own public pages, checked on 19 October 2026:
- Waitlist Me pricing page
- Waitlist Me FAQ
- Waitlist Me free waitlist page
- Waitlist Me features
- Waitlist Me privacy policy
- Waitlist Me on the App Store
- Waitlist Me homepage
Waitlist Me is a trademark of its owner. Queue Join isn’t affiliated with or endorsed by Waitlist Me. Plans and prices change, so check Waitlist Me’s website for the latest details. If you spot something out of date, tell us through our contact page and we’ll correct it.