Queue Join
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Getting started

Print your QR code

The QR code is how most of your customers will ever start. It goes on the door, the counter, the table or the shelf edge, and scanning it opens your join page with the right location already selected.

Creating a code

QR codes in the account view lists every code in your organisation, whichever branch it belongs to.

  1. Choose the location

    A code always points at one branch. Somebody scanning the code on the Camden door joins the Camden waitlist, with no branch picker in the way.

  2. Choose a queue, or leave it blank

    Leave it blank and the visitor lands on the location's join page and chooses. Name a queue and they go straight into it — which is what you want for a code stuck to the returns desk.

  3. Generate and print

    The code is created immediately. Open it to get the printable poster.

The poster

Each code has a print-ready poster page carrying your business name, the branch, the queue if the code names one, and the code itself at a size that scans from a reasonable distance. Print it straight from the browser.

The image is generated fresh each time from the link and the design, so there is no stale copy to regenerate — changing the design and reprinting is enough.

Where to put it

  • On the door or window — catches people before they come in and stand in a physical line, which is the entire point.
  • At the counter — for businesses where people naturally approach a member of staff first.
  • On table cards or shelf edges — for restaurants and larger shops where the wait starts wherever the customer happens to be standing.
  • Not only at the back of a queue — a code that can only be scanned by someone who has already queued has solved nothing.

Scan it yourself before you print a hundred

Check it opens the branch you meant, on a phone that is not signed in to anything, on mobile data rather than your shop wi-fi. A code pointing at the wrong location is a reprint.